نوع مقاله : مقالات
نویسندگان
1 دانشجوی دکتری دانشگاه فردوسی مشهد
2 استاد دانشگاه فردوسی مشهد
3 دانشیار دانشگاه فردوسی مشهد
چکیده
در عصر حاضر، تنها عامل ثابت در محیط سازمانها تغییر است. به عبارت بهتر سازمانها همواره در حال تغییر و تحول هستند، به شناخت الگوی ذهنی و ایجاد آمادگی لازم برای پذیرفتن تغییر در آن‌ها، نقش بسیار مهمی در موفقیت اجرای استراتژی تغییر محسوب میشوند؛ بنابراین هدف از انجام پژوهش حاضر کشف الگوی ذهنی کارشناسان شهرداری مشهد نسبت به آمادگی برای تغییرات سازمانی است که یک تحقیق کاربردی و به لحاظ روش، توصیفی-اکتشافیاست. در این پژوهش بهمنظور شناسایی الگوهای ذهنی از روش کیو استفاده شده است. در این راستا بهمنظور طراحی فضای گفتمان ابتدا ادبیات موضوع بررسی و در ادامه مصاحبههای تکمیلی با 30 کارشناس مشارکت کننده صورت گرفت و درنهایت تعداد 64 عبارت به‌عنوان فضای گفتمان این پژوهش گردآوری شد و با توجه به نحوه ارزش‌گذاری‌ها کارتهای کیو توسط افراد نمونه، دسته بندی شده‌اند. با استفاده از شیوه محاسبه امتیازهای عاملی کارتها (عبارات کیو) و آرایههای عاملی قابل تفسیر، به شناسایی 11 عامل یا الگوی ذهنی در جامعه نمونه منتهی شد که پس از تفسیر و تحلیل درنهایت "الگوی ذهنی ارزیابی‌کنندگان" به‌عنوان الگوی ذهنی غالب در خصوص آمادگی برای تغییر در بین کارشناسان مجموعه شهرداری مشهد شناخته شد.
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