نوع مقاله : مقالات

نویسندگان

1 دانشجوی دکتری دانشگاه فردوسی مشهد

2 استاد دانشگاه فردوسی مشهد

3 دانشیار دانشگاه فردوسی مشهد

چکیده


در عصر حاضر، تنها عامل ثابت در محیط سازمان­ها تغییر است. به عبارت بهتر سازمان­ها همواره در حال تغییر و تحول هستند، به شناخت الگوی ذهنی و ایجاد آمادگی لازم برای پذیرفتن تغییر در آن‌ها، نقش بسیار مهمی در موفقیت اجرای استراتژی تغییر محسوب می­شوند؛ بنابراین هدف از انجام پژوهش حاضر کشف الگوی ذهنی کارشناسان شهرداری مشهد نسبت به آمادگی برای تغییرات سازمانی است که یک تحقیق کاربردی و به لحاظ روش، توصیفی-اکتشافی­است. در این پژوهش به­منظور شناسایی الگوهای ذهنی از روش کیو استفاده شده است. در این راستا به­منظور طراحی فضای گفتمان ابتدا ادبیات موضوع بررسی و در ادامه مصاحبه­های تکمیلی با 30 کارشناس مشارکت کننده صورت گرفت و درنهایت تعداد 64 عبارت به‌عنوان فضای گفتمان این پژوهش گردآوری شد و با توجه به نحوه ارزش‌گذاری‌ها کارت­های کیو توسط افراد نمونه، دسته بندی شده‌اند. با استفاده از شیوه محاسبه امتیازهای عاملی کارت­ها (عبارات کیو) و آرایه­های عاملی قابل تفسیر، به شناسایی 11 عامل یا الگوی ذهنی در جامعه نمونه منتهی شد که پس از تفسیر و تحلیل درنهایت "الگوی ذهنی ارزیابی‌کنندگان" به‌عنوان الگوی ذهنی غالب در خصوص آمادگی برای تغییر در بین کارشناسان مجموعه شهرداری مشهد شناخته شد.

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