نوع مقاله : مقالات
نویسندگان
1 دانشگاه آزاد اصفهان(خوراسگان)
2 دانشگاه آزاد اسلامی واحد اصفهان (خوراسگان)
چکیده
پژوهش حاضر باهدف بررسی تأثیر پیشرفت شغلی، فلات زدگی، تعهد عاطفی، دلبستگی و فرسودگی شغلی بر ادراک کارکنان از عدالت سازمانی و تمایل به ترک خدمت به روش همبستگی انجام شد. نمونه این پژوهش از بین جامعه آماری کارکنان دانشگاه اصفهان با روش نمونه‌گیری تصادفی طبقهای مبتنی بر سهم به تعداد 291 نفر انتخاب شد. دادهها با استفاده از پرسشنامه جمع‌آوری شد و روایی صوری، محتوایی، سازه و پایایی پرسشنامه‌ها تائید گردید. یافتههای پژوهش حاکی از آن بود که بین متغیرهای پیشرفت کارکنان، تعهد عاطفی، دلبستگی شغلی بر ادراک از عدالت سازمانی تأثیر دارد. ولی فلات زدگی شغلی و فرسودگی شغلی بر ادراک از عدالت سازمانی تأثیر معناداری مشاهده نشد. همچنین بین متغیرهای پیشرفت کارکنان، تعهد عاطفی، دلبستگی شغلی، فرسودگی شغلی و فلات زدگی شغلی با تمایل به ترک خدمت نیز رابطه معناداری وجود نداشت. اثر متغیرهای فلات زدگی شغلی و فرسودگی شغلی بر متغیر ادراک از عدالت سازمانی به لحاظ آماری معنادار نبود. ولی اثر پیشرفت شغلی، تعهد عاطفی، دلبستگی شغلی بر ادراک از عدالت سازمانی به لحاظ آماری در سطح 05/0>p معنادار بود. اثر متغیرهای فلات زدگی شغلی، پیشرفت شغلی، تعهد عاطفی، دلبستگی شغلی و فرسودگی شغلی بر تمایل به ترک خدمت معنادار نبود. یافته‌ها همچنین نشان داد متغیر جنسیت در رابطه بین فلات زدگی شغلی، دلبستگی شغلی و فرسودگی شغلی با ادراک از عدالت سازمانی، نقش تعدیل گری ایفا نمیکند ولی براثر متغیر تعهد عاطفی بر ادراک از عدالت سازمانی به‌طور نسبی تعدیل‌کننده است. متغیر جنسیت اثر متغیر پیشرفت شغلی بر ادراک از عدالت سازمانی را تعدیل میکند و این تعدیل گری در حد متوسط به بالا برآورد شد.
کلیدواژه‌ها
References
Abdi Masule, F.; Kaviyani, H.; Khaghanizade, M., & Momeni Iraqi, A. (2007). The relationship between burnout and mental health: study of 200 nurses, Faculty of Medicine, Tehran University of Medical Sciences, 65(6), 65- 75.
Andekazalaki, M.; Sarvgad, S., & Barzegar, M. (2013). The Relationship between organizational justice dimensions with job burnout and ambiguity, role of conflict in employees, New Findings in Psychology (Social Psychology), 8(28), 93-106 (in Persian).
Angle, H. L., & Perry, J. L. (1981). An empirical assessment of organizational Commitment end organizational effectiveness. Administrative Science Quarterly, 21, 1-14.
Asgari Mobarakeh, A., & Karimi, F. (2016). The Relationship between Spiritual leadership, perceived organizational support and job burnout in nurses working at the medical university of Isfahan, Iranian Journal of nursing research, 11(5), 41-46.
Ashrafi, S.; Farzaneh, M., & Azizi, M., (2017). The Relationship between talent management and teachers turnover intentions with moderate effect of job involvement, Journal of new Thoughts on Education, 13(1), 137-162 (in Persian).
Blodgett, J. G.; Hill, D. J., & Tax, S. S. (1997). The effects of distributive, procedural, and interactional justice on postcomplaint behavior, Journal of Retailing, 73(2), 185−210.
Bowen, D. E. (1986). Managing customers as human resources in service organizations. Human Resource Management, 25(3), 371−383.
Bowen, D. E.; Gilliland, S. W., & Folger, R. (1999). HRM and service fairness: How being fair with employees spills over to customers. Organizational Dynamics, 28, 7−23.
Brown, S. P. (2009). Job involvement. Steven G Rogelberg (Eitor). Encyclopedia of Industrial and Organizational Psychology, 1, Thusand Oaks: Sage Publications, 379-399.
Chan, E. Y., & Morrison, P. A. (2000). Factors influencing the retention and turnover intentions of registered nurses in a Singapore hospital. Nursing & Health.
Chory-Assad, R. M., & Paulsel, M. L. (2004). Antisocial classroom communication: Instructor influence and interactional justice as predictors of student aggression. Communication Quarterly, 52(2), 98−114.
Cohen A. (2006). The relationship between multiple commitments and organizational citizenship behavior in Arab and Jewish culture. School of political science. Division if public Administration. University of Haifa.
Fathi, F.; Sayyed Ameri, M. H., & Veysi A. (2014). Investigating of the career development path dimensions among the general administration of sports and youth staff in North West of Iran, Human Resources Management Magazine in Sport, 45 -57. (in Persian).
Fayyazi, M., & Ziyaee, S. (2014). The effects of career plateau on burnout and intention to quit job among librarian, Management, 6-11. (in Persian).
Ghafouri Varnosfaderani, M. R., & Golparvar, M. (2010). A survey of relationship between organizational justice with organizational commitment among staff of Esfahan municipality, Quarterly Journal of psychological studies, 5(4), 129-148. (in Persian)
Ghasemi, F., & Amiri, Y. (2012). Investigating the Effect of justice and emotions on clients' citizenship case study: Shiraz Trade Bank. Fourth International Marketing Management Conference. (in Persian)
Golparvar, M., & Nadi, M. A. (2011). Modeling a model for the relationship between job satisfaction, emotional commitment, Discrimination and Teachers' Breakdown, Leadership Quarterly and Educational Management, 5(3), 135-121. (in Persian).
Golparvar, M.; Nasri, M., & Malekpour, M. (2007). Role of participation in decision making, occupational attachment, job alternatives ... in perceived organizational justice of instructors of exceptional schools of Isfahan, Knowledge and research in curriculum planning, 15(21), 25-46. (in Persian).
Golparvar, M.; Javadian, Z., & Esmaeillian Ardestani, Z. (2012). The relationship of justice and educational inequity with civic-educational behaviors: the mediating role of academic ethics (Moral Mediation Approach), Modern Thoughts, 8(3), 85-106 (in Persian).
Golparvar, M., & Oreyzi, C. (2005). Predicting organizational commitment and its components based on seventeen individual and organizational variables, Knowledge and Research in Psychology, 29, 68-41. (in Persian).
Hakanen, J.; Bakker, A. B., & Schaufeli, W. B. (2006). Burnout and work engagement among teachers. Journal of School Psychology, 43, 495–513.
Hallberg, U., & Schaufeli, W. B. (2006). "Same same" but different? can work engagement be discriminated from job involvement and organizational commitment? European Psychologist, 11, 119-127.
Hedge, J. W.; Borman, W. C., & Bourne, M. J. (2006). Designing a system for career development and advancement in the U. S. Navy. Human Resource Management Review, 16(3), 340–355.
Heilmann, S. G.; Holt, D. T., & Rilovick, C. Y. (2008). Effects of career plateauing on turnover: a test of a model. Journal of Leadership and Organizational Studies, 15, 59-68. Sciences, 2(2), 113-121.
Hom, P. W., & Griffeth, R. W. (1991). Structural equations modeling test of a turnover theory: Cross-sectional and longitudinal analyses, Journal of Applied Psychology, 76, 350–366.
Homburg, C., & Fürst, A. (2005). How organizational complaint handling drives customer loyalty: an analysis of the mechanistic and the organic approach. Journal of Marketing, 69, 95−114.
Hoseininasab, S. D.; Moheb, N.; Keramat, N., & Bakhshvar, V. (2009). The relationship between personality characteristics and mental health among pregnant women in Tabriz, Journal of Social sciences, Woman and Family Studies, 1(3), 61-74.
Hozoori, M. J.; Poorezat, A. A.; Sarlak, M. A., & Mohammad Ali Pour, N. (2013). Designing a new equity-based justice model for a balanced scorecard, Journal of Management and Development Process, 88(2), 147-180 (in Persian).
Jalali Farahani, M.; Sajjadi, S. N.; Ali Dost Ghahfarhaei, E., & Islami, Y. (2011). Research on sport management and motor sciences, 1(1), 37-48. (in Persian).
Jung. F., & Tak. S. (2008). Burnout, and intention to leave, Journal of Psychology. 5(4), 80-89.
Kazemi Moghadasy, N.; Zabihi, M. R., & Shekari, Gh. A. (2015). The relationship between organizational justice and organizational paranoia with moderating role of perceived organizational support, Management, 7(14), 155-180 (in Persian).
Keshtkaran, A.; Kavosi, Z.; Gholipour, A.; Sohrabi Zadeh, S., & Sharafi Z. (2012). Work engagement & effective factors among nurses in general teaching hospital of Shiraz University of medical sciences. Payavard, 6(2), 147-156. (in Persian).
Khojaste Boogar, M. (2009). The Effect of managers leadership style on organizational trust of the employees of Ferdowsi University of Mashhad, master's thesis, Ferdowsi University of Mashhad. (in Persian)
Law, W. D. (2010). A measure of burnout for business students, Journal of Education for Business, 85, 195–202.
Lee, P. C. B. (2003). Going beyond career plateau: using professional plateau to account for work outcomes. Journal Management Development, 22(6), 538-551.
Lentz, E. (2004). The link between the career plateau and mentoring, addressing the empirical gap. Unpublished thesis. University of South Florida, 204.
Maslach, C.; Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual Review of Psychology, 52, 397-422.
Meyer, J. P., & Allen, N. J. (2003). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1, 61-89.
Mirkamali, M., & Gholamzadeh, H. (2007). Investigating the Relationship between organizational commitments and the attendance of teachers of schools in the education district of Dastjerd (Yazd Province), Leadership Quarterly and Educational Management, 6(1), 137-143. (in Persian).
Moorman, R. H. (1991). Relationship between organizational justice and organizational citizenship behaviors: do fairness perceptions influence employee citizenship? Journal of Applied Psychology, 76(6), 845−855.
Rahpeyma, N.; Kazemi, S. A., & Sohrabi, N. (2011). The relationship between public health and marital satisfaction and burnout among women in the provincial governorships affiliated in Fars province, Journal of Social sciences, women and society; 3(2), 116-137.
Ranjbarian, B. (1996). Organizational commitment, Journal of Faculty of Economics, University of Isfahan, 1-2, 41-75. (in Persian).
Robbins, S. (2015). Management. Four Edition. Prentice Hall Inc.
Robbins, S. P. (2010). Organizational Behavior, New Dehli. Prentice Hall, Inc.
Saleh Ardestani, A., & Seyed Naghavi, M. A. (2016). Explaining the relationship between job plumage with organizational indifference and willingness to withdraw from employee service. Journal of Public Management Researches. 9(31), 145-160 (in Persian).
Schaufeli W. B., & Greenglass, E. R. (2001). Introduction to special issue on burnout and health. Psychology and Health, 16, 501-510.
Schaufeli, W.; Salanova, M.; Gonzalez Roma, V., & Bakker A. (2002) the measurement of engagement a burnout: a confirmative analytic approach. Journal of Happiness Studies; 3(1), 71-92.
Schein, E. H. (1985). Career anchors: discovering your real values. San Diego: University associates study of the dimensions of career progression paths for employees of all departments of sport and youth in northwestern.
Siadat, S. A.; Nasr Esfahani, A., & Allah Yari, S. (2010). Ethical leadership in educational organizations, Cultural Engineering Journal, 9(45-46), 38–46 (in Persian).
Srivastava S. measuring the big five personality factors. Retrieved [Today’s data] from http: //www.uorgan. Edu/~sanjan/big five. Html. 2006.
Taherlou, S.; Fazlzadeh, A.; Sanoubar, N., & Faryabi, M. (2017). The Effect of person-job fit on turnover intention & job quality improvement with emphasis on the mediating role of job involvement: evidence of brokerage industry, Organizational culture Managment, 15(2), 249-269 (in Persian).
Tett, R. P., & Meyer, J. P. (2003). Job satisfaction, organizational commitment, turnover intention, and turnover: Path analyses based on meta-analytic findings. Personnel Psychology, 46, 259-293.
Yamamoto, H. (2006). The relationship between employees‘s inters organizational career orientation and their career strategies. Career Development Journal, 11(3), 243-264.
Yarmohammadzadeh, P., & feyzi A. (2015). Mediating role of job involvement in relationship between job characteristics and commitment of personnel in Azarbaijan Shahid Madani University, Journal Management System, 10(38), 203-225. (in Persian)
Yousef Zadeh, S. (2010). Organizational commitment, occupational attachment and function of the faculty members of the universities of Babol. Master's Thesis, Azad University of Khorasgan, Isfahan (in Persian).
Zarifi, F.; yoosefi. B., & Sadeghi Borojerdi, S. (2013). The Relationship between organizational justice and job involvement in employees of physical education organization of islamic republic of Iran, Journal of Sport Management, 4(15), 157-174. (in Persian)
)
ارسال نظر در مورد این مقاله