Document Type : Articles
Authors
Abstract
Design and implement of a strategy to improve employee's attitude, emotions and performance is an important task of managers. Because of the lack of enough latitude and diversity in certain jobs, it causes mental fatigue, stress, dissatisfaction, low level of organizational commitment, emotional harms; lose self-confidence and ultimately reduction in job performance. This study is designed to identify the root causes of the above and to suggest participative decision making as a resolving strategy to cope with resulting problems. Thus, we developed and tested a conceptual model of relationships among key variables of the participative decision making, employee' attitude, employee's emotions and job performance. To collect research data, a designed questionnaire was employed and distributed among 151 employees in 15 branches of Rasht Maskan bank. The questionnaire's validity was confirmed by content validity and factor analysis and reliability was confirmed by Cronbach's alpha (88.7%) using SPSS software. The structural equation model and research hypotheses were tested using AMOS software. The result showed a satisfactory overall fit of the model. Out of 5 hypotheses tested, only one was rejected, that is a good indication of sufficient validity of the model. Findings indicate that participation in decision making improves the job performance by mediating role of emotions and employee's attitude.
Keywords
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Expert Systems with Applications, 39, 8899–8908.
- Sa'adat, E. (1993). Decision making process in organization, Tehran university press. (in Persian)
- Sa'adat, E. (2007). Human resource management, (13 th Edition), Tehran: SAMT press. (in Persian)
- Saari, L. M., & Judge, T. A. (2004). Employee attitude and job satisfaction, Human Resource Management, 43(4), 395–407.
Schleicher, D. J., Watt, J. D., & Greguras, G. J. (2004). Reexamining the job satisfaction- performance relationship: the complexity of attitudes, The Journal of Applied Psychology, 89, 165−177.
- Scott-Ladd, B.; Travaglione, A., & Marshall, V. (2006). Causal inferences between participation in decision making, task attributes, work effort, rewards, job satisfaction and commitment, Leadership & Organization. Development Journal, 27(5), 399-414.
- Selye, H. (1974). Stress without distress (1 st ed.), Philadelphia: Lippincatt.
- Stashevsky, S., & Elizur, D. (2000). The effect of quality management and participation in decision-making on individual performance, Journal of Quality Management, 5, 53- 65.
- Taheri, Sh. (2008). Productivity and its analysis in organizations (Total productivity management), (15 th Edition), Tehran: hastan press. (in Persian)
- Talaulicar, T.; Grundei, J., & Werder, A. (2005). Strategic decision making in start-ups: the effect of top management team organization and processes on speed and comprehensiveness, Journal of Business Venturing, 20, 519–541.
- Tannenbaum, R., & Schmidt, W. H. (1973). How to choose a leadership pattern, Harvard Business Review, 73311, 1-12.
- Teece, D. J. (2007). Explicating dynamic capabilities: the nature and micro foundations of (sustainable) enterprise performance. Strategic Management Journal, 28, 1319–1350.
- Tella, A.; Ayeni. C. O., & Popoola, S. O. (2007). Work motivation, job satisfaction, and organisational commitment of library personnel in academic and research Libraries in Oyo State, Nigeria, Library Philosophy and Practice, 1-16.
- Toor, Sh. R., & Ogunlana, O. S. (2010). Beyond the ‘iron triangle’: stakeholder perception of key performance indicators (KPIs) for large-scale public sector development projects, International Journal of Project Management, 28, 228–236.
- Van De Ven, A. H.; Delbecq, A. L., & Koenig, R. (1976). Determinants of coordination modes within organizations. American Sociological Review, 41(2), 322–338.
- Wang, H.; Tsui, A. S., & Xin, K. R. (2011). CEO leadership behaviors, organizational performance, and employees' attitudes, The Leadership Quarterly, 22, 92-105.
- Wang, J. (2011). Reducing work-life conflict: the role of participating in decision making,Advances in Industrial and Labor Relations, 18, 153–175.
- Wang, Z., & Wang. N. (2012), Knowledge sharing, innovation and firm performance,
Expert Systems with Applications, 39, 8899–8908.
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