Document Type : Articles
Authors
Abstract
Trust is an important element in human relations and cooperation between members of the organization. Trust can be the interpersonal or inter-group, in special mode; or be generalized and related to the whole organization in general mode. Special-generalized trust as a complex interactive process is influenced by various personal and social factors and variables. Some of the most important factors include personality characteristics (system preferences), social relations and economic-social base. In the present study, generalized trust and its effective factors in public organizations in Kashan city are investigated. Results of this research in which data was collected from a sample of 363 respondents, shows that there is a significant relationship between the generalized trust in one hand, and job satisfaction, sense of security, optimism, participation, trust in management and population relationship in other hand. The result further revealed that, there is not a significant relationship between accessibility variables of information, reference groups and organizational base. In general, the relationship between social workers and the general trust does not appear to be a significant.
Keywords
- Akhtar, M. (2006). Social capital. Tehran: Iran's national library. (in Persian) Alvani, M., & Danayifard, H. (2001). Public administration and public trust. Journal of Management Knowledge. (in Persian)
- Amirkafi, M. (1995). Social trust. Tehran: Shahid Beheshti university. (in Persian)
- Ammeter, (2004). Social relationship conceptualization of trust and accountability in organizations. Human Resource Management Review, 14(1), 47-65.
- Azad Armaki, T., & Kamali, A. (2004). Trust, community, gender, Journal of Sociology, 5(2). (in Persian)
- Azkia, M., & Ghaffari, G. (2004). Rural development.Tehran: Ney publishing.(in Persian)
- Bakhtiari, M. (2010). Analysis of social trust and some its effecting factors. social sciences master's thesis. university of Esfehan. (in Persian)
- Berggren, N., & Jjordahl, H. (2005). Free to trust? economic freedom and social capital. department of economics. Uppsala university.
- Burauskas, G., & Aldama, J. (2008). Trust in virtual communities. Lund university, department of information, master theses.
- Burke, K., & Scalton, J. (2009). A framework describing the relationships among social technologies and social capital formation in electronic enterpreneurial networking. International Journal of Ecallaboration, 5(3).
- Chalabi, M. (1994). Network analysis in sociology. Social Science Quarterly,(3).
- Chalabi, M. (1996). Discipline of sociology, analysis and theoretical description of the social order. Tehran: Ney publishing. (in Persian)
- Cofta, P. (2007). Confidence, trust and identity. BT Technology Journal, 25(2).
- Coleman, J. Samuel. (2007). Foundations of social theory, Tehran: Ney publishing. (in Persian)
- Elliot, R., & Yannopoulou N. (2007). The nature of trust in brands: a psychosocial model. European Journal of Marketing, 41(9,10).
- Erikson, Erik. (1997). Children and society. London: paladin
- Fukuyama, F. (2000). The end of discipline - social capital and its maintaining, translated by Gholam Abbas Tavassoli, Tehran, Iranian community publishian. (in Persian)
- Ghaffari, G. (2004). Trust aspect of civic culture. Journal of Calture & Research, (154). (in Persian)
- Ghaffari, G. (2005). Social trust in Iran. iranianz values and attituds,Tehran: ministery of culture & islamic guidance. (in Persian)
- Giddens, A. (1990). The consequences of modernity. stanford clif Stanford university press.
- Giddens, A. (1999). Modernity and dignity. translated by N. Mufeghian, Tehran: Ney publishing. (in Persian)
- Amirkafi, M. (1995). Social trust. Tehran: Shahid Beheshti university. (in Persian)
- Ammeter, (2004). Social relationship conceptualization of trust and accountability in organizations. Human Resource Management Review, 14(1), 47-65.
- Azad Armaki, T., & Kamali, A. (2004). Trust, community, gender, Journal of Sociology, 5(2). (in Persian)
- Azkia, M., & Ghaffari, G. (2004). Rural development.Tehran: Ney publishing.(in Persian)
- Bakhtiari, M. (2010). Analysis of social trust and some its effecting factors. social sciences master's thesis. university of Esfehan. (in Persian)
- Berggren, N., & Jjordahl, H. (2005). Free to trust? economic freedom and social capital. department of economics. Uppsala university.
- Burauskas, G., & Aldama, J. (2008). Trust in virtual communities. Lund university, department of information, master theses.
- Burke, K., & Scalton, J. (2009). A framework describing the relationships among social technologies and social capital formation in electronic enterpreneurial networking. International Journal of Ecallaboration, 5(3).
- Chalabi, M. (1994). Network analysis in sociology. Social Science Quarterly,(3).
- Chalabi, M. (1996). Discipline of sociology, analysis and theoretical description of the social order. Tehran: Ney publishing. (in Persian)
- Cofta, P. (2007). Confidence, trust and identity. BT Technology Journal, 25(2).
- Coleman, J. Samuel. (2007). Foundations of social theory, Tehran: Ney publishing. (in Persian)
- Elliot, R., & Yannopoulou N. (2007). The nature of trust in brands: a psychosocial model. European Journal of Marketing, 41(9,10).
- Erikson, Erik. (1997). Children and society. London: paladin
- Fukuyama, F. (2000). The end of discipline - social capital and its maintaining, translated by Gholam Abbas Tavassoli, Tehran, Iranian community publishian. (in Persian)
- Ghaffari, G. (2004). Trust aspect of civic culture. Journal of Calture & Research, (154). (in Persian)
- Ghaffari, G. (2005). Social trust in Iran. iranianz values and attituds,Tehran: ministery of culture & islamic guidance. (in Persian)
- Giddens, A. (1990). The consequences of modernity. stanford clif Stanford university press.
- Giddens, A. (1999). Modernity and dignity. translated by N. Mufeghian, Tehran: Ney publishing. (in Persian)
- Giddens, A. (1998). Document the consequences of faith. translated by M. Salasi, Tehran: Markaz publication. (in Persian)
- Gilson, lucy. (2003). Trust and the development of health care as a social institution, 56(7).
- Golabi, F. (2004). The role of social trust in development with emphasis on the role of islamic councils (case study Eastern Azarbayejan province). MS thesis, Tehran university .(in Persian)
- Hersey, P., & Blanchard, K. (1986). Management of organizational behavior: utilizing human resources. translated by Ali Alagheband, Tehran: Amirkabir publishing. (in Persian)
- Kaufmann, D., & Bellver, A. (2005). Transparency: initial empirics and policy applications, muenchen.
- Kazemi Joghtab, H. (2002). The role of trust in organizations and its affecting factors. MA thesis in sociology. faculty of human sciences, Tabriz. (in Persian)
- Korinek, A.W. (2001). A new perspective on trust in marital relationship: how trust in specific areas of the relationship relates to marital satisfaction and attachment style. PhD dissertation. Texas Tech university .
- Kuhkan, M. (2008). Components of social islamic capital, Rahbord Yaas Magazine. 1(7). (in Persian)
-kumar, M., & Bareen, M. (2009). Trust and technology in inter- oganizational business relations, International Journal of Information Communication Technologies and Human Development, 1(4).
- Malhotra, D., & Murnighan, J. K. (2003). The effects of contracts on interpersonal trust, Administrative science Quarterly, 47(3).
- McCutcheon, D., & Stuart, F. I. (2000). Issues in the choice of supplier alliance partners. Journal of Management, 18(3).
- Navvabi, M. (2006). Generalized trust in social systems, Kashan gubernatorial MA thesis in Sociology. university of Payame Noor, Tehran. (in Persian)
- Newton, K. (2004). Social trust, individual and cross national approaches. Portuguese Journal of Scince. 3(1)
- Offe, C. (2005). How should citizens be trusted, in the book of social capital, trust, and democracy and development toward change .Tehran: Shiraze publishing. (in Persian)
- Ojaghlu, S., & Zahedi, M. J. (2006). Review of social factors influencing thoroughl. Journal of Sociology, 4(4)
- Podrug, N. (2008). Stewardship management behavior and trust as source of sustainable competitive advantage in 21 century. working paper. university of Zagreb. available at http://www.edamba.eu/userfiles/podrug.pdf.
- Putnam, R. (2001). Making democracy work: civic traditions in modern Italy. translated by Mohammad Taghi Delfaruz. political research and studies bureau ministry.
- Rawlins, B. L. (2008 ). Measuring the relationship between organizational transparency and empioyee trust. Public Relations Journal, 2(2)
- Ring, p. s. (1994). Developmental processes of coorperative interorganizational relationship. Academy of Management Review, 19(1).
- Robbins, S. p. (1999). Organizational behavior, translated by A. Parsayan & Arabi. Tehran: cultural research bureau.
- Sztompka, P. (2007). Trust: a sociological theory. translated by Gholamreza Ghaffari, Tehran: shiraze publishing. (in Persian)
- Tajbakhsh, K. (2005). Social capital, trust,participation and development, translated by Afshin Khakbaz and Hasan Puyan,tehran,Shireaze publishing. (in Persian)
- Uslaner, E., & Comely, R. (2003). Civic engagement and particularized trust ties that bind people to their ethnic communities.
- Uslaner, E. (2004). Trust and social bonds: faith in others and policy outcomes reconsidered, 37(3).
- Uslaner, E. (2001). Volunteering and social capital: how trust and religion shape civic participation in the united state in social capital and participation in everyday life (ed) paul Deller and Eric M. Uslaner. London routledge.
- Yaw, P., & Ann, M. (2003). Democracy satisfaction: the role of trust in local community.
- Yusefian, M. A. (2012). Social trust in Aran & Bidgol. MA thesis in sociology. university of Payame noor, Tehran. (in Persian)
- Zareyi, M. H., & Hassanzade, H. (2005). Organizatinal trust. management culture (7).
- Zhang Lixuan Jones Marjc. (2009). Can social capital enhance the careers of it professionals. Information Resources Management, 2(4).
- Gilson, lucy. (2003). Trust and the development of health care as a social institution, 56(7).
- Golabi, F. (2004). The role of social trust in development with emphasis on the role of islamic councils (case study Eastern Azarbayejan province). MS thesis, Tehran university .(in Persian)
- Hersey, P., & Blanchard, K. (1986). Management of organizational behavior: utilizing human resources. translated by Ali Alagheband, Tehran: Amirkabir publishing. (in Persian)
- Kaufmann, D., & Bellver, A. (2005). Transparency: initial empirics and policy applications, muenchen.
- Kazemi Joghtab, H. (2002). The role of trust in organizations and its affecting factors. MA thesis in sociology. faculty of human sciences, Tabriz. (in Persian)
- Korinek, A.W. (2001). A new perspective on trust in marital relationship: how trust in specific areas of the relationship relates to marital satisfaction and attachment style. PhD dissertation. Texas Tech university .
- Kuhkan, M. (2008). Components of social islamic capital, Rahbord Yaas Magazine. 1(7). (in Persian)
-kumar, M., & Bareen, M. (2009). Trust and technology in inter- oganizational business relations, International Journal of Information Communication Technologies and Human Development, 1(4).
- Malhotra, D., & Murnighan, J. K. (2003). The effects of contracts on interpersonal trust, Administrative science Quarterly, 47(3).
- McCutcheon, D., & Stuart, F. I. (2000). Issues in the choice of supplier alliance partners. Journal of Management, 18(3).
- Navvabi, M. (2006). Generalized trust in social systems, Kashan gubernatorial MA thesis in Sociology. university of Payame Noor, Tehran. (in Persian)
- Newton, K. (2004). Social trust, individual and cross national approaches. Portuguese Journal of Scince. 3(1)
- Offe, C. (2005). How should citizens be trusted, in the book of social capital, trust, and democracy and development toward change .Tehran: Shiraze publishing. (in Persian)
- Ojaghlu, S., & Zahedi, M. J. (2006). Review of social factors influencing thoroughl. Journal of Sociology, 4(4)
- Podrug, N. (2008). Stewardship management behavior and trust as source of sustainable competitive advantage in 21 century. working paper. university of Zagreb. available at http://www.edamba.eu/userfiles/podrug.pdf.
- Putnam, R. (2001). Making democracy work: civic traditions in modern Italy. translated by Mohammad Taghi Delfaruz. political research and studies bureau ministry.
- Rawlins, B. L. (2008 ). Measuring the relationship between organizational transparency and empioyee trust. Public Relations Journal, 2(2)
- Ring, p. s. (1994). Developmental processes of coorperative interorganizational relationship. Academy of Management Review, 19(1).
- Robbins, S. p. (1999). Organizational behavior, translated by A. Parsayan & Arabi. Tehran: cultural research bureau.
- Sztompka, P. (2007). Trust: a sociological theory. translated by Gholamreza Ghaffari, Tehran: shiraze publishing. (in Persian)
- Tajbakhsh, K. (2005). Social capital, trust,participation and development, translated by Afshin Khakbaz and Hasan Puyan,tehran,Shireaze publishing. (in Persian)
- Uslaner, E., & Comely, R. (2003). Civic engagement and particularized trust ties that bind people to their ethnic communities.
- Uslaner, E. (2004). Trust and social bonds: faith in others and policy outcomes reconsidered, 37(3).
- Uslaner, E. (2001). Volunteering and social capital: how trust and religion shape civic participation in the united state in social capital and participation in everyday life (ed) paul Deller and Eric M. Uslaner. London routledge.
- Yaw, P., & Ann, M. (2003). Democracy satisfaction: the role of trust in local community.
- Yusefian, M. A. (2012). Social trust in Aran & Bidgol. MA thesis in sociology. university of Payame noor, Tehran. (in Persian)
- Zareyi, M. H., & Hassanzade, H. (2005). Organizatinal trust. management culture (7).
- Zhang Lixuan Jones Marjc. (2009). Can social capital enhance the careers of it professionals. Information Resources Management, 2(4).
)
Send comment about this article