Document Type : مقالات

Authors

1 Allame Tabatabaiy

2 Allame Tabtabaiy

Abstract

This article looks into the relationship between perceptions of organizational virtuousness (OV), affective well–being (AWB), and affective commitment (AC), in insurance companies operating in Tehran. Using Cochran formula, number of samples required to collect research data was estimated to be 196. To access this amount of sample, 20 insurance companies in Tehran were selected using random cluster sampling method and about 20 questionnaires were distributed to each company. Finally 212 questionnaires were returned and used to test research hypotheses. Findings from Structural Equation Modeling method that was analyzed with the aim of LISREL software imply that perceptions of OV predict AC both directly and through the mediating role of AWB while the most relationship in this research model exists between OV and AC, and the least relationship is between OV and AC. The study suggests that fostering organizational virtuousness (e.g. interpersonal respect, and creating a context in which combining high standards of performance with a culture of forgiveness and learning from mistakes) improves employees' AWB and promotes a more committed workforce.

Keywords

Bordbar, G.; Mansuri, H., & Ejmali, R. (2008). Investigation the relationship between culture and human resources productivity in insurance industry, Journal of Insurance Industry, 88(4), 179-207. (in persian)
Basinska, B. A.; Wiciak, A., & Daderman, A. M. (2014). Fatigue and burnout in police officers: the mediating role of emotions. International Journal of Police Strategies & Management, 37(3), 67-85.
Cameron, K.)2010(. Five keys to flourishing in trying times. Lead Lead, 55, 45–51.
Cameron, K. S.; Bright, D., & Caza, A. (2004). Exploring the relationships between organizational virtuousness and performance, Am Behav Sci, 47(6), 1-24.
Casimir, G.; Keith, Ng. W.; Wang, K. Y., & Ooi, G. (2014). The relationships amongst leader-member exchange, perceived organizational support, affective commitment, and in-role performance: A social-exchange perspective, Leadership & Organization Development Journal, 35(5), 327-341.
Chang, T., & Lin, H. (2008). A study on service employees' customer-oriented behaviors. J Am Acad Bus Cambridge,13(1), 92-97.
Doaei, H., Pour, S., Rad, M. R., Kharidar, F. (2014). Influence perceptions of organizational development and justice from the perspective of behavioral indicators. Transformation Management Journal, 5(10), 145-168. (in persian)
Eby, L. T.; Freeman, D. M.; Rush, M. C., & Lance, C. E. (1999). Motivational bases of affective organizational commitment: a partial test of an integrative theoretical model. J Occup Organ Psychol, 72, 463–483.
Fernando, M., & Almeida, S. (2012). The organizational virtuousness of strategic corporate social responsibility: a case study of the Sri Lankan family-owned enterprise MAS Holdings, European Management Journal, 30) 6(, .13-30
Golparvar, M., & Nadi, M. A. (2011). Creating a model to investigate the relationship between work satisfaction, affective commitment, bias and desertion in teachers, Journal of Leading and Training Management (Islamic Azad University, Garmsar Unit), 3, 121-135. (in persian)
Herrbach, O. (2006). A matter of feeling? the affective tone of organizational commitment and identification«, J Organ Behav, 27(5), 629–643.
Jaramillo F., Mulki J. P, & Marshall, G. W. (2005). A meta-analysis of the relationship between organizational commitment and salesperson job performance: 25 years of research. J Bus Res, 58,705–714.
Khanifar, H.; Moghimi, S. M.; Jandaghi, G. R., & Zarvandi, N. (2009). Evaluating the relationship among trust factors and workforce organizational commitment (in Jahade Keshvarzi and Education organizations of Ghom province), Journal of State Management, 1(2), 3-18. (in persian)
Liu, Y., & Lam, L. W. )2014(. The identity-based explanation of affective commitment, Journal of Managerial Psychology, 29(3). 197-211.
Lilius, J. M.; Worline, M. C.; Maitlis, S.; Kanov, J.; Dutton, J. E., & Frost, P. (2008). The contours and consequences of compassion at work, J Organ Behav, 29, 193–218.
Mao, N.; Song, H., & Ham, Y. (2013). High-performance work systems and influence processes on employees’ attitudes: perspectives from China, International Journal of Manpower, 34(7), 54-76.
Mehdizade, M., Ahmadi, N. D., & Ramazanian, M. R. (2013). Designing conceptual model of participative decision-making as a strategy for improvement of employee's attitude, emotions, and job performance in work-life (case of: Rasht branches of Maskan Bank), Transformation Management Journal, 5(9), 104-133. (in persian)
Mignonac, K., & Herrbach, O. (2004). Linking work events, affective states, and attitudes: an empirical study of managers' emotions, J Bus Psychol, 19(2), 221–240.
Rahmanseresht, H., & Saghravani, S. (2013). Influence of organizational identity and calling orientation on employee's affective commitment Transformation Management Journal, 5(9), 52-67. (in persian)
Rego, A., Neuza, R., Miguel, P. C., & Jorge, C. J. (2011). How happiness mediates the organizational virtuousness and affective commitment relationship, Journal of Business Research, 64, 524–532.
Simon, C. H.; Chan., & Mak, W. M. (2014). Transformational leadership, pride in being a follower of the leader and organizational commitment, Leadership & Organization Development Journal, 35, 145-160
Vandenberghe, C., & Tremblay, M. (2008). The role of pay satisfaction and organizational commitment in turnover intentions: a two-sample study. J Bus Psychol, 22(3), 275–286.
Weiss, H. M., & Cropanzano, R. (1996). Affective events theory: a theoretical discussion of the structure, causes, and consequences of affective experiences at work, Research in Organizational Behavior, 18, 1-74.
Wegge, J.; Van Dick, R.; Fisher, G. K.; West, M. A., & Dawson, J. F. (2006). A test of basic assumptions of affective events theory (AET) in call centre work. Br J Manage; 17, 237–254.
CAPTCHA Image