The Impact of Political Skills on Organizational Communication Apprehension through the Mediating Role of Self-esteem

Document Type : مقالات

Authors

• mohammad yazdani ziarat ¹
• ABASALI RASTEGHAR ²

¹ semnan university

² TEHRAN

https://doi.org/10.22067/pmt.v9i1.51137

Abstract

INTRODUCTION
Communication apprehension (CA) is a problem related to organizational communications; i.e. the fear or anxiety people experience before, or when communicating with others. according to personality theories, people with positive personality traits -like high self-esteem- experience less anxiety in their interpersonal communications and have a greater willingness to communicate with others. Also, political skills are among the important communication skills at organizations that can be considered an antidote for CA. CA is an important problem for those employees who work within a political environment. Therefore, in this research we have tried to investigate the impact of political skill on CA of the employees of North Khorasan governate, which is a political unit.
THEORETICAL FRAMEWORK
In the early 1980s, both Pfeffer and Mintzberg introduce organizations as political entities, and both suggested that to be effective in such environments, individuals have to possess political skills. Ferris Et Al. (2005) have identified four dimensions of political skills: social astuteness, interpersonal influence, networking ability, and sincerity; that they could affect an employee's willingness or desire to their communication. For the first time, the concept of CA was introduced in 1970 by James C. Mccroskey. he believed that CA reflects the anxiety that a person experiences when communicate with others. An area in which people may experience CA is workplace. Macroskey and Richmond (1987) believed that self-esteem is one of the factors related to people's willingness to communicate with others. They suggest that people with high self-esteem have more desire to communicate with others.

Keywords

• Communication
• political skill
• communication apprehension
• self steem

References

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