Document Type : Original Article
Authors
1 Lorestan university assistant professor, Management faculty, Korramabad, Iran
2 Lorestan university professor, Management faculty, Korramabad, Iran
3 PhD student in public administration, Lorestan University, Khorramabad, Iran
Abstract
Organizational divisive currents are factors beyond the organization's control that create change and transformation, merger and acquisition, and conflict and contradiction in the organization. The growing need to understand how organizations can manage crises links crisis management to resilience. Therefore, the current research was conducted with the aim of providing a model of organizational resilience in the face of crisis and organizational rip currents. The current research is qualitative in terms of applied purpose, in terms of inductive approach, and in terms of the type of data. The information sources of the research are published articles in the field of organizational rifts, crisis management and organizational resilience, and using the purposeful sampling method, finally 53 articles were included in the analysis process. Qualitative data analysis in this research was done using thematic analysis and coding method using Atlas.ti 9 software. After review and analysis, 702 codes were discovered, and after consolidation and summarization, 61 basic themes, 14 constructive themes and 3 overarching themes were identified. The first category of overarching themes is organizational divisive currents that include constructive themes (increasing the organization's capacity and adaptability to critical changes, arrangements and programs necessary to respond to disruptions and sudden crises, and learning to solve problems in critical and unexpected situations). The second category is the overarching themes related to crisis management, which includes constructive themes (necessity of quick decision-making and action in crises in the minds of designers and involved agents, conscious coordination of efforts to deal with sudden disruptive flows and assessment of possible threats caused by irreversible environmental changes control and fast). The third category of overarching themes is organizational resilience, which includes constructive themes (monitoring and predicting changes with the aim of developing response plans, analyzing external factors and sudden shocks, improving resilience capacity based on adaptability, creating a resilient human resources system, increasing resilience capacity in unexpected crises)
Keywords
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