Document Type : Original Article
Authors
1 Management, Department of Management, Bojnord Branch, Islamic Azad University, Bojnord, Iran
2 Department of Management, Bojnourd Branch, Islamic Azad University, Bojnourd, Iran
3 Department of Management, Faculty of Humanities, Islamic Azad University, Bojnourd, Iran
Abstract
This research was conducted with the aim of identifying the components of organizational hooliganism and investigating its impact on the mental health of Mashhad Municipality employees. This research is applied in terms of purpose and it is descriptive-correlation in terms of gathering information. In this research, a combined approach (inductive-deductive) was used. The statistical population in the qualitative section included 16 specialists and experts active in this field in Mashhad. The sample selection criteria in the qualitative section included at least 10 years of service and a bachelor's degree in the fields of management, educational sciences, and psychology. In the quantitative phase, the statistical population of the research included employees of Mashhad Municipality with at least 5 years of service experience and at least a bachelor's degree. The number of statistical population was 287 people, based on Cochran's formula, 164 people were selected by random sampling. The research strategy in the qualitative part, using the Delphi method, included reaching consensus among experts. To identify the components of organizational hooliganism, the background of the study and a questionnaire with a 5-point Likert scale and a number of demographic questions were designed. In the quantitative part, after identifying the components in the qualitative part, 35 final factors were identified and using the Delphi method and the consensus of the experts, 6 factors were classified including physical violence, verbal violence, harassment, intimidation, discrimination, and destructive and deviant behaviors in the workplace. A questionnaire was designed based on this information and it was distributed among the target samples. Also, the Goldberg and Hiller (1979) mental health questionnaire was used in the quantitative part. The results showed that organizational hooliganism has an effect on the mental health of employees and its dimensions (anxiety and sleep disorder, depression, physical reaction and social functioning).
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