Document Type : Original Article
Authors
1 Assistant Professor, Department of Public Administration, Bojnord Branch, Islamic Azad University, Bojnord, Iran
2 Management, Department of Management, Bojnord Branch, Islamic Azad University, Bojnord, Iran
3 Department of Management, Faculty of Humanities, Islamic Azad University, Bojnourd, Iran
Abstract
This research aims to identify the antecedents and consequences of hooliganism in Mashhad Municipality. This study is based on qualitative methodology and content analysis method based on Brown and Clark method. The statistical population consisted of 21 academic and organizational experts active in Mashhad Municipality who were interviewed semi-structured until theoretical saturation. Sampling in this research was done by snowball method. That is, at the end of each interview session, the participant was asked to introduce a person who possessed knowledge and expertise in this field. The strategy for selecting organizational experts was also based on executive activities and management background, which required having at least 10 years of executive and management experience and having a master's or doctoral degree in one of the fields of management, educational sciences, and psychology. The analysis was conducted using MAXQDA software to ensure the reliability of the interviews. The structured process technique of convergent interviews and the technique of having at least two people conduct the interviews separately but in parallel were used. A total of 77 open codes of primary concepts, 20 sub-themes or basic themes, and 2 main themes were extracted from the research findings. Finally, threats for personal goals, insulting and disrespectful behavior, threats of demotion or dismissal, poor adherence to ethical principles, abuse of power for unethical purposes, lack of transparency and poor communication, poor organizational culture and leadership, poor internal monitoring and control, lack of effective or transparent policies, use of force and threats as precursors to bullying and Factors such as decreased work motivation, decreased work quality, decreased trust, increased job conflicts, creating an atmosphere of fear and insecurity, increased job abandonment, increased employee dissatisfaction, decreased productivity, decreased performance, and damage to the organization's reputation were identified as consequences of hooliganism.
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