Document Type : Original Article

Author

Office of the Martyr Foundation and Veterans Affairs of Khorasan Razavi

10.22067/tmj.2025.92125.1677

Abstract

Identifying the competencies of managers in line with new requirements and emerging conditions is a topic that can be considered the basis for action for managing managers of non-governmental organizations. The aim of this research is to identify the key factors (drivers) of the competence of managers of non-governmental organizations. The research method is applied in terms of purpose and is a descriptive-analytical research type that has been conducted with a futures research approach. This research is mixed in terms of the nature of the data and is based on the survey method of data collection. To analyze the key factors (drivers) of the competence of managers of non-governmental organizations, 83 concepts were selected using the Delphi technique in 2 rounds and 25 experts. The identified concepts were categorized into 12 categories. Then, the result of the effect after taking the average of all interactions was entered into the MiqMaq software and analyzed to extract the drivers. The findings showed that the identified factors, in order of their impact, include technological competencies, communication competencies, management competencies, and the factors of social competencies, ethical competencies, foresight competencies, and legal competencies, which are two-way, indicating their ability to have a major impact on the entire system. It can be concluded that investing in the development of these competencies not only increases organizational effectiveness, but also enhances the mission of creating a more just and equitable world that benefits society as a whole.

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