Agboola, A. A., & Salawu, R. O. (2010). Managing deviant behavior and resistance to change. International Journal of Business and Management, 6, 235-242.
Akuffo, I. N. (2015). The Influence of supervisors’ conflict management style on employees counterproductive work behaviors. European Journal of Business and Management, 7, 28-33.
Ansari, A.; Ghazanfari, A.; Farahmandian, M., & Makondi, A. (2013). Social factors affecting happiness in the workplace National Iranian Drilling Company. Journal of Social Science, 20, 169-196 (in Persian).
Armstrong, M. (2009). Armstrong’s handbook of human resource management practice. (11th ed.) Kogan Page, London.
Asgari, Gh.; Mohammadi, M., & Esmailzadeh, M. (2014). Understanding the happiness's factors among generations working in today's organizations. Journal of Public Administration, 13,149-166 (in Persian).
Aula, P., & Siira, K. (2010). Organizational communication and conflict management systems: A social complexity approach. Nordicom Review, 31, 125-141.
Babamiri, M. (2011). The relationship between organizational justice (distributive, procedural, interpersonal intelligence) and personality traits (conscientiousness and agreeableness) with counterproductive behaviors. Master's thesis. University of Isfahan (in Persian).
Barati, H. (2008). The relationship between the perception of noise in the workplace and employee job satisfaction and behavioral abnormalities Esfahan Steel Company, Master's thesis. University of Isfahan (in Persian).
Baron, R. A., & Neuman, J. H. (1996). Workplace violence and workplace aggression: evidence on their relative frequency and potential causes. Aggressive Behavior, 22, 161–173.
Beh, L. S., & Loo, L. H. (2012). Job stress and coping mechanisms among nursing staff in public health services. International Journal of Academic Research in Business and Social Sciences, 2, 131-176.
Bennett, R. J., & Robinson, S. L. (2000). The development of a measure of workplace deviance. Journal of Applied Psychology, 8, 349-360.
Beshlideh, K.; darvishi, M., & Karaei, A. (2013). Check the mediating role of work-family conflict in the relationship between conflict between staff and workload and burnout among nurses in teaching hospitals in Ahvaz. Journal of Consulting and family psychotherapy, 1, 16-26 (in Persian).
Brief, A. P., & Weiss, H. M. (2002). Organizational behavior: Affect in the workplace. Annual Review of Psychology, 53, 279-307.
Boddy, C. R. (2014). Corporate psychopaths, conflict, employee affective well-being and counterproductive work behavior. Journal of business ethics, 121, 107-121.
Bushman, B. J., & Anderson, C. A. (1998). Methodology in study of aggression: Integrating experimental and non-experimental findings. In R. G. Geen & E. Donnerstein (Eds), Human Aggression: Theories, Research, and Implications for Social Policy (pp. 23-48). San Diego, CA: Academic Press.
Chen, P. Y., & Spector, P. E. (1992). Relationships of work stressors with aggression, withdrawal, theft and substance use: an exploratory study. Journal of Occupational and Organizational Psychology, 65, 177–184.
Chen, X. H.; Zhao, K.; Liu, X., & Dash Wu, D. (2012). Improving employees' job satisfaction and innovation performance using conflict management. International Journal of Conflict Management, 23, 151-172.
Chi, S. C. S., & Yang, M. Y. (2015). How does negative mood affect turnover intention? The interactive effect of self-monitoring and conflict perception. European Journal of Work and Organizational Psychology, 24, 31-43.
Choi, S. (2010). Task and relationship conflict in subordinates and supervisors relations: interaction effects of justice perceptions and emotion management. Unpublished doctoral dissertation, graduate faculty of the Louisiana state university and agricultural and mechanical college.
Christian, J. S., & Ellis, A. P. (2014). The crucial role of turnover intentions in transforming moral disengagement into deviant behavior at work. Journal of business ethics, 119, 193-208.
Coyne, I.; Gentile, D.; Born, M. P.; Ersoy, N. C., & Vakola, M. (2013). The relationship between productive and counterproductive work behavior across four European countries. European Journal of Work and Organizational Psychology, 22, 377-389.
De drew, C. K. W., & Beersma, B. (2005). Conflict in organizations: beyond effectiveness and performance. European Journal of Work and Organizational Psychology, 14, 105-117.
DeShong, H. L.; Grant, D. M., & Mullins-Sweatt, S. N. (2015). Comparing models of counterproductive workplace behaviors: The Five-Factor Model and the Dark Triad. Personality and Individual Differences, 74, 55-60.
Elmagri, M. I., & Eaton, D. (2011). Identifying the factors causing interpersonal conflict in organizations. The Built & Human Environment Review, 4, 59-66.
Farhadi, A.; Ghafori, P.; Haghighi kafash, M., & Ebrahimi, M. (2015). The impact of transformational leadership and organizational learning on organizational silence reduction Case of: Sepah Bank branches of Tehran. Transformation Management Journal (Management), 13, 1-17 (In Persian).
Fida, R.; Paciello, M.; Barbaranelli, C.; Tramontano, C., & Fontaine, R. G. (2014). The role of irritability in the relation between job stressors, emotional reactivity, and counterproductive work behavior. European Journal of work and organizational psychology, 23, 31-47.
Friedman, R. A.; Tidd, S. T.; Currall, S. C., & Tsai, J. C. (2000). What goes around comes around: the impact of personal. Conflict Management, 11, 32-55.
Fox, S., & Spector, P. E. (1999). A model of work frustration-aggression. Journal of Organizational Behavior, 20, 915–931.
Fox, S.; Spector, P. E., & Miles, D. (2001). Counterproductive work behavior (CWB) in response to job stressors and organizational justice: some mediator and moderator tests for autonomy and emotions. Journal of Vocational Behavior, 59, 291–309.
Goodstein, L. D., & Lanyon, R. I. (2002). Counterproductive behavior index (CBI): Technical manual. Version 2.0. Amherst, MA: HRD Press.
Ho, V. T. (2012). Interpersonal counterproductive work behaviors: Distinguishing between person-focused versus task-focused behaviors and their antecedents. Journal of Business and Psychology, 27, 467-482.
Kelloway, E. K.; Francis, L.; Prosser, M., & Cameron, J. E. (2010). Counterproductive work behavior as protest. Human Resource Management Review, 20, 18-25.
Le Blanc, M. M., & Kelloway, E. K. (2002). Predictors and outcomes of workplace violence and aggression. Journal of Applied Psychology, 87, 444-453.
Leon-Perez, J. M.; Medina, F. J.; Arenas, A., & Munduate, L. (2015). The relationship between interpersonal conflict and workplace bullying. Journal of Managerial Psychology, 30, 250-263.
Le Roy, J.; Bastounis, M., & Poussard, J. M. (2012). Interactional justice and counterproductive work behaviors: The mediating role of negative emotions. Social Behavior and Personality: an international journal, 40, 1341-1355.
Liu, C.; Spector, P. E., & Shi, L. (2008). Use of both qualitative and quantitative approaches to study job stress in different gender and occupational groups. Journal of Occupational Health Psychology, 13, 357-370.
Meier, L. L., & Spector, P. E. (2013). Reciprocal effects of work stressors and counterproductive work behavior: A five-wave longitudinal study. Journal of Applied Psychology, 98, 529-541.
Miles, D. E.; Borman, W. C.; Spector, P. E., & Fox, S. (2002). Building an integrative model of extra role work behaviors: A comparison of counterproductive work behavior with organizational citizenship behavior. International Journal of Selection and Assessment, 10, 51–57.
Nezlek, J. B.; Wheeler, L., & Reis, H. T. (1983). Studies of social participation. New Directions for Methodology of Social and Behavioral Sciences, 15, 57-73.
Nyarko, K.; Ansah-Nyarko, M., & Sempah, D. B. (2014). Organizational Injustice and Interpersonal Conflict on Counterproductive Work Behavior. European Journal of Business and Management, 6, 117-123.
Penney, L. M., & Spector, P. (2002). Narcissism and counterproductive behavior: do bigger egos mean bigger problems? International Journal of Selection and Assessment, 10, 126–134.
Putnam, R. D. (2007). E pluribus unum: Diversity and community in the twenty‐first century the 2006 Johan Skytte Prize Lecture. Scandinavian political studies, 30, 137-174.
Robinson, S. L., & Bennett, R. J. (1995). A typology of deviant workplace behaviors: A multidimensional scaling study. Academy of Management Journal, 38, 555-572.
Rook, K. S. (2001). Emotional health and positive versus negative social exchanges: A daily diary analysis. Journal of Applied Developmental Science, 5, 86-97.
Sabahi, c.; Nouri, A.; Oreyzi, H. R., & Golparvar, M. (2010). Cognitive and affective factors in employees' share of counterproductive behaviors, psychological research, 3& 4, 44-62 (in Persian).
Sabahi, c. (2008). The role of cognitive and affective factors in counterproductive behavior of employees in an industrial company, Master's thesis. University of Isfahan (in Persian).
Samnani, A. K.; Salamon, S. D., & Singh, P. (2014). Negative affect and counterproductive workplace behavior: The moderating role of moral disengagement and gender. Journal of business ethics, 119, 235-244.
Sanadgol, M.; BazrAfshan Moghadam, M.; Ghandili, S. J., & Hosseingholizadeh, R. (2015). Conflict management in the managerial literature based on Islam`s view. Transformation Management Journal (Management), 13, 95-115.
Scherer, K. T.; Baysinger, M.; Zolynsky, D., & LeBreton, J. M. (2013). Predicting counterproductive work behaviors with sub-clinical psychopathy: Beyond the Five Factor Model of personality. Personality and Individual Differences, 55, 300-305.
Seeber, R. L., & Lipsky, D. B. (2006). The ascendancy of employment arbitrators in US employment relations: a new actor in the American system? British Journal of Industrial Relations, 44, 719-756.
Spector, P. E., & Fox, S. (2002). An emotion-centered model of voluntary work behavior: some parallels between counterproductive work behavior (CWB) and organizational citizenship behavior (OCB). Human Resources Management Review, 12, 269–292.
Spector, P. E., & Jex, S. M. (1998). Development of four self-report measures of job stressors and strain: interpersonal conflict at work scale, organizational constraints scale, quantitative workload inventory, and physical symptoms inventory. Journal of Occupational Health Psychology, 3, 356–367.
Spector, P.; Dwyer, D., & Jex, S. (1988). Relation of job stressors to affective, health, and performance outcomes: a comparison of multiple data sources. Journal of Applied Psychology, 73, 11-19.
Spector, P. (1987). Interactive effects of perceived control and job stressors on affective reactions and health outcomes for clerical workers. Journal of Work & Stress, 1, 155-162.
Spindler, H.; Denollet, J.; Kruse, C., & Pederson, S. S. (2009). Positive affect and negative affect correlate differently with distress and health-related quality of life in patients with cardiac conditions: Validation of the Danish global mood scale. Journal of Psychosomatic Research, 67, 57-65.
Taylor, S. E. (1991). The asymmetrical impact of positive and negative events: The mobilization minimization hypothesis. Psychological Bulletin, 110, 67-85.
Tjosvold, D. (2008). The conflict‐positive organization: It depends upon us. Journal of Organizational Behavior, 29, 19-28.
Van Yperen, N. W. (2003). On the link between different combinations of negative affectivity and positive affectivity and job performance. Personality and Individual Differences, 35, 1973-1881.
Vigoda, E. (2002). Stress-related aftermaths to workplace politics: the relationship among politics, job distress, and aggressive behavior in organizations. Journal of Organizational Behavior, 23, 571–591.
Yarnell, L. M., & Neff, K. D. (2013). Self-compassion, interpersonal conflict resolutions, and well-being. Self and Identity, 12, 146-159.
Zare, R. (2011). The relationship between perceived organizational support, leader-follower exchange and self-organization work with deviant behaviors among employees of Region 2 gas transmission operation, Master's thesis. University of Isfahan (in Persian).
Zhou, Z. E.; Yan, Y.; Che, X. X., & Meier, L. L. (2015). Effect of workplace incivility on end-of-work negative affect: Examining individual and organizational moderators in a daily diary study. Journal of occupational health psychology, 20, 117-130.
ارسال نظر در مورد این مقاله