نوع مقاله : مقاله پژوهشی
نویسندگان
1 استاد مؤسسه آموزش عالی اسرار
2 استادیار دانشگاه فردوسی مشهد
3 دانشجوی دکتری مدیریت رفتار سازمانی دانشگاه فردوسی مشهد
چکیده
به‌عنوان پدیدههای طبیعی اجتماعی، شایعه‌پراکنی و سخن‌چینی در محیطهای اجتماعی ازجمله محل کار اجتناب‌ناپذیرند. تخمین زده می‌شود که افراد دوسوم از وقت خود را صرف بحث در مورد موضوعات اجتماعی میکنند، لذا محل کار زمینه‌ای ایده آل برای این دو رفتار است. شایعه‌پراکنی و سخن‌چینی، رفتارهایی هستند که تقریباً همه افراد در هر سازمانی آن‌ها را تجربه میکنند، میشنوند و احتمالاً در آن مشارکت میکنند. این‌گونه رفتارها احتمالاً تأثیرات منفی بر سایر رفتارهای کارکنان دارد، لذا هدف این مطالعه بررسی تأثیر شایعه‌پراکنی و سخن‌چینی در سازمان‌های بخش دولتی بر نگرشهای شغلی و عملکرد کاری کارکنان از طریق بدانگارپنداری سازمانی است. پژوهش حاضر به لحاظ هدف کاربردی و از نظر روش انجام کار، از نوع پیمایشی است. جامعه آماری شامل کارکنان 20 سازمان دولتی در سطح شهر مشهد است که از آمادگی لازم برای همکاری و شرکت در پژوهش برخوردار بودند. به‌منظور جمع‌آوری دادهها از روش نمونه‌گیری طبقه‌ای تصادفی استفاده شد. حداقل حجم نمونه بر اساس فرمول کوکران 467 نفر به دست آمد که درنهایت 480 پرسش‌نامه جمع‌آوری و تجزیه‌وتحلیل شد. روایی سازه با استفاده از تحلیل عاملی تأییدی موردبررسی قرار گرفت و ضریب آلفای کرونباخ بزرگ‌تر از 70/. برای سازه‌های مختلف پرسش‌نامه، پایایی آن را مورد تأیید قرار داد. یافته‌های پژوهش نشان داد که سخن‌چینی شغلی و غیر شغلی و همچنین شایعه‌سازی بر بدانگارپنداری اثر مثبت و معنادار دارند. علاوه بر این اثر بدانگار پنداری بر رضایت شغلی، تعهد سازمانی و عملکرد کاری منفی و معنادار و بر قصد ترک سازمان مثبت و معنادار به دست آمد.
کلیدواژه‌ها
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