نوع مقاله : مقالات
نویسنده
چکیده
مدل تعالی بنیاد کیفیت اروپا به عنوان یکی از ابزارهای قدرتمند ارزیابی و بهبود عملکرد در سالهای اخیر اقبال فراوانی یافته است و بسیاری از سازمانهای کشورمان نیز از آن برای ارتقای عملکرد خود استفاده میکنند. این پژوهش، چهارچوب وزنی این مدل را مورد بررسی قرار میدهد و در مقایسه با چهارچوب وزنی استاندارد مدل تعالی سازمانی، چهارچوب وزنی متناسب با جامعه پژوهش را ارائه میکند. در این پژوهش پیمایشی توصیفی از 46 سازمان از جامعه سازمانهای تحت پوشش سازمان گسترش و نوسازی صنایع ایران استفاده شده است. ابزار جمع آوری اطلاعات پرسشنامه 45 سوالی است که در 9 بخش متناسب با معیارهای مدل تعالی سازمانی، سامان یافته است. روش تحلیل دادههای آماری، رگرسیون امتیاز عامل بر مبنای تحلیل عاملی تاییدی است که با روش چندگزینی پشتیبانی میشود. این نوشته نشان میدهد که چهارچوب وزندهی سازمان های جامعه پژوهش با چهارچوب استاندارد مدل تعالی بنیاد کیفیت اروپا متفاوت است و وزن ادراکی توانمندسازها در چهارچوب وزنی تدوین شده به شکل قابل ملاحظهای از وزن نتایج بیشتر است.
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