نوع مقاله : مقالات
نویسنده
چکیده
Abstract
Existance of professional employes in organisations is vital for survival and business success in uncertain environment. Such employes work beyond their official resposibility and help organisations to achieve their goals. The different factors impact on creation of this behaviour. This article studies these factors acording to Hackman and Oldham model emphasizing on Organizational Citizenship Behavior instead of individual and organizational result. The population of this descriptive- survey research comprised of 250 from which data was collected using questionnaires. Data analysis was conducted by frequency distribution, percentage, Spearman correlation test. According to the research findings, there are positive and signification relationship between Motivating Potential Score (MPS) and Organizational Citizenship Behavior(R= 0/460), Critical Psychological State and Organizational Citizenship Behavior(R= 0/647) and between Job Charactacteristics with two dimensions of Motivating Potential Score and Critical Psychological State and Organizational Citizenship Behavior(R= 0/553). Finally, the article has presented suggestions and recommendations for improvement of Citizenship Behavior in Training Center and IRIBU.
Keywords: Job charactacteristics, Core job dimension, Critical psychological state, Hackman and oldham model, Organizational citizenship behavior.
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