نوع مقاله : مقالات
نویسندگان
1 دانشگاه آزاد تربت حیدریه
2 دانشگاه آزاد اسلامی تربت‌حیدریه
چکیده
هدف این تحقیق، بررسی تأثیر اعتماد سازمانی بر تعهد سازمانی کارکنان بانک ملی مشهد با نقش‌های میانجی فضیلت سازمانی و انگیزه شغلی است. روش تحقیق، کاربردی و از نوع تحقیقات توصیفی همبستگی و مدل‌یابی معادلات ساختاری بوده است. جامعه آماری شامل کلیه کارکنان بانک ملی مشهد به تعداد 1500 نفر است که با استفاده از روش نمونه‌گیری تصادفی ساده، 305 نفر از آنان به‌عنوان نمونه آماری برای مطالعه انتخاب شدند. برای گردآوری داده‌های تحقیق از پرسشنامه استفاده گردید که روایی آن توسط روایی محتوا و تحلیل عاملی تأییدی و پایایی آن به‌وسیله ضریب آلفای کرونباخ بررسی شد. برای آزمون فرضیات این تحقیق از نرم‌افزارهای SPSS و SMART PLS استفاده شد. یافته‌های این تحقیق نشان داد که اعتماد سازمانی بر تعهد سازمانی به‌طور مستقیم و غیرمستقیم با میانجی‌گری انگیزه شغلی و فضیلت سازمانی تأثیر مثبت و معنی‌داری دارد؛ اما تأثیر مثبت و معنی‌دار فضیلت سازمانی بر تعهد سازمانی مورد تأیید قرار نگرفت.
کلیدواژه‌ها
Adams-Kayes, A. B. (2004). Organizational Trust and Upward Influence in Correctional Institutions, PhD, Dissertation in the George Washington University.
Atkinson S. Butcher D. (2003). Trust in Managerial Relationship, Journal of Managerial Psychology, 18(4):282-304.
Bartol, K. M., & Martin D. C. (1998). Management, 3rded, Irwin/McGraw-Hill, Inc.
Benowitz, E.A. (2001). Principles of Management, Hungry Minds, Inc.
Burt, R. S. (2005). Brokerage & Closure: An Introduction to Social Capital, Oxford University Press.
Cameron, S. K., Bright, & D. Caza, A. (2004). Exploring the Relationship between Organizational Virtuousness and Performance. American behavioral scientist, 47(6), 766-790
Cameron, S. K., Dutton, E. J., Quinn, E. R. (2003). Positive Organizational Scholarship: Foundations of a New Discipline, Berrett-Koehler Publishers.
Clark, M. C., Payne R. L. (1997). The Nature and Structure of Workers Trust in Management, Journal of Organizational Behavior, 18(3), 205-224.
Danaie far, H. (2002). Trust in Government: Reflect of the Performance of Public Services System, Quarterly of Management and Development, 13, 41-57. (in Persian)
Davari, A., & Rezazadeh, A. (2016). Structural Equation Modeling with PLS, Tehran, University Jahan Publisher. (in Persian)
Dubrin, A. J. (2012) Essentials of Management, 9th ed, South-Western.
Farhangi, A. K., & Hosseinzadeh, A. (2006). New approaches in organizational commitment, Tadbir Journal, 157, 14-17. (in Persian)
Fernando, M., & Almedia, S. (2012). The organizational virtuousness of strategic corporate social responsibility: A case study of the Sri Lankan family-owned MAS Holdings, European Management Journal, 30, 564-576.
Ferres, N. Connell J. & Travaglione, A. (2005). Co-Worker Trust as a Social Catalyst for Constructive Employee Attitudes, Journal of Managerial Psychology, 19(6), 608-622
George J. M., Jones G. R. (2012). Understanding and Managing Organizational Behavior, 6thed, Prentice-Hall, Inc.
Greenberg, J., & Baron, R. A. (2000). Behavior in Organizations, 7thed, N.Y, Prentice-Hall, Inc.
Griffin, R. W., Moorhead, G. (2014). Organizational Behavior: Managing People and Organizations, 11thed, South-Western.
Herreros, F. (2004). The Problem of Forming Social Capital: Why Trust? Palgrave Macmillan.
Joseph, E. E., Winston, B. E. (2004). a Correlation of Servant Leadership, Leader Trust, and Organizational Trust, Leadership & Organization Development Journal, 26(1), 6-22.
Kath, L. M., Magley, V. J., & Marmet, M. (2010). The Role of Organizational Trust in Safety Climate’s Influence on Organizational Outcomes, Accident Analysis and Prevention, 42, 1488-1497.
Khoshouei, M. S., Nori, A. (2013). Factor Structure of Organizational Virtuousness and the Role of Organizational Citizenship Behavior in it Knowledge & Research in Applied Psychology, 17(65), 26-34. (in Persian)
Kreitner, R. (2009). Management, 7thed, Houghton Mifflin Harcourt Publishing Company.
Lewicki, R. J. (2006). Trust and Distrust, in Schneider, K. A., & Honeyman, C. The Negotiator’s Filedbook, .American Bar Association
Lopez-Carbarcos, M. A., & et, al. (2015). The Influence of Organizational Justice and Job Satisfaction on Organizational Commitment in Portugal’s Hotel Industry, Cornell Hospitality Quarterly, 56(3), 258-272.
Losey, M., Meisinger, S., & Ulrich D. (2005). The Future of Human Resource Management, John Wiley & Sons, Inc.
Luthans, F. (2011). Organizational Behavior: An Evidence-Based Approach, 12thed, N.Y, McGraw-Hill/Irwin Inc.
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An Integrative Model of Organizational Trust, Academy of Management Review, 20(3), 709-734
Meyer, J. P., and Herscovitch, L. (2001). Commitment in the workplace: Toward a general model, Human Resource Management Review, 11(3), 299-326.
Mowday, R. T. (1998) Reflections on the Study and Relevance of Organizational Commitment, Human Resource Management Review, 8(4), 387-401.
Mullins, J. L. (2005). Management and Organizational Behaviour, 7th ed, Pearson Education Limited.
Newman, A., Sheikh, A. Z. (2010). Organizational Rewards and Employee Commitment: a Chinese Study, Journal of Managerial Psychology, 27(1), 71-89.
Ning, L. I, & et al. (2007). How does Organizational Trust Benefit Work Performance? Front. Bus. Res, 1 (4), 622-637.
ODonnell, M., Jayawardana, A. K. L., Jayakody, J. A. S. K. (2012). Organizational Support and Employee Commitment in Sri Lanka, the Economic and Labour Relations Review, 23(1), 125-142.
Pretty, J., & Ward, H. (2001). Social Capital and the Environment, World Development, 29(2), 209-227.
Raja, A. S., Palanichamy, P. (2011). Leadership Styles and its Impact on Organizational Commitment, Asia- Pacific Business Review, VII (3), 167-175.
Ramo, H. (2004). Moments of Trust: Temporal and Spatial Factors of Trust in Organizations, Journal of Managerial Psychology, 19(8), 760-775.
Rego, A., Neuza, R., eCunha, M.P & J.C.Jesuino. (2011). How Happiness mediates the organizational virtuousness and affective commitment relationship, Journal of Business Research, 64, 524-532.
Ristig, K. (2009). The Impact of Perceived Organizational Support and Trustworthiness on Trust, Management Research News, 32(7), 659-669.
Robbins, S. P. (2002). Organizational Behavior, 9thed, N.D, Prentice Hall, Inc.
Serva, M. A., Fullerr, M.A., Mayer, R.C. (2005). The reciprocal nature of trust: a longitudinal study of interacting teams, Journal of Organizational Behavior, 26(6), 625-648.
Shiuan, C. B. Yu, J. D., & Relley, J. H. (2003). Organizational Commitment, Supervisory commitment and employee outcomes in the Chinese context proximal hypothesis or global hypothesis, Journal of Organizational Behavioral, 24(3), 313-334.
Steers, R. M. (1988). Introduction to Organizational Behavior, 3rded, Illinois Scott, Foresman and Company.
Steers, R. M., Porter, L.W. (1991). Motivation and Work Behavior, 5thed, N.Y, McGraw-Hill, Inc.,
Tanner, B. M. (2007). An Analysis of the Relationships among Job Satisfaction, Organizational Trust, and Organizational Commitment in an Acute Care Hospital, Ph.D., Dissertation in Faculty of Say brook Graduate School and Research Center.
Velez, M. L., Sanchez, J. M., & Alvarez-Dardet, C. (2008). Management Control Systems as Interorganizational Trust Builders in Evolving Relationships: Evidence from a Longitudinal Case Study, Accounting, Organizations and Society, 33(7-8), 968-994.
Weber, M. J., Malhotra, D., Murnighan, J. K. (2005). Normal Acts of Irrational Trust: Motivated Attributions and the Trust Development Process, Research in Organizational Behavior, 26, 75-101.
Wren. D. A. (1972). The evolution of Management Thought, the Ronald Press Company, New York.
Wright, P. M., Kehoe, R. R. (2008). Human Resource Practices and Organizational Commitment: An Deeper Examination, Asia Pacific Journal of Human Resources, 46(1), 6-20.
)
ارسال نظر در مورد این مقاله